Privacy Policy
Effective Date: 2026
Dried Fruit for Africa (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring
that your personal information is collected and processed responsibly in accordance with the
Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains what personal information we collect, how we use it, and the rights
you have regarding your information.
1. Contact Information
Dried Fruit for Africa
Wholesale & Retail Outlet
Unit J11, Okavango Junction
Kenwil Drive
Brackenfell, Western Cape
South Africa
Trading Hours
Monday – Friday: 08:00 – 17:00
Saturday: 08:00 – 14:00
Wholesale Enquiries
Email: reception@driedfruitforafrica.co.za
2. Information We Collect
When you use our website, place an order or contact us, we may collect personal information
including:
Name and surname
Company name (where applicable)
Email address
Telephone number
Billing and delivery addresses
Order history
Payment information (processed securely through third-party payment providers)
Information submitted through contact or wholesale enquiry forms
Website usage information collected through cookies and analytics
3. How We Use Your Information
We use your personal information to:
Process and fulfil your orders
Arrange delivery of products
Respond to enquiries
Manage wholesale customer accounts
Improve our products, services and website
Send marketing communications where you have consented or where permitted by law
Comply with legal and regulatory obligations
4. Payment Information
For your security, we do not store your payment card details.
Payments are processed through secure third-party payment providers that use industrystandard encryption and security measures.
5. Sharing Your Information
We respect your privacy and do not sell, rent or trade your personal information.
We may share your information with trusted third parties only where necessary to provide our
services, including:
Courier and logistics providers
Payment service providers
Website hosting and IT service providers
Professional advisers
Government or regulatory authorities where required by law
All service providers are expected to safeguard your information appropriately.
6. Cookies
Our website uses cookies to improve your browsing experience and help us understand how
visitors use our website.
Cookies may be used to:
Remember your preferences
Improve website functionality
Analyse website traffic
Measure advertising and marketing performance
You can disable cookies through your browser settings; however, some website features may
not function correctly.
7. Marketing Communications
If you subscribe to our mailing list, we may send you updates about:
New products
Promotions
Special offers
Company news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting
us directly.
8. Protecting Your Information
We take reasonable technical and organisational measures to protect your personal information
against unauthorised access, loss, misuse, alteration or disclosure.
Although we take every reasonable precaution, no method of transmitting information over the
internet is completely secure.
9. Your Rights
In accordance with POPIA, you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of information where legally permitted
Object to certain processing activities
Withdraw consent for marketing communications
Lodge a complaint with the Information Regulator of South Africa
For more information, visit the Information Regulator’s website:
https://www.justice.gov.za/inforeg/
10. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of those websites.
11. Information Retention
We retain personal information only for as long as necessary to:
Fulfil customer orders
Meet legal, accounting and tax obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it will be securely deleted or destroyed.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any amendments will be published on this page together with the revised effective date.